In this episode of the How of Carwashing, David Begin shares where his happiest place on Earth is located in his carwash. David goes over how to make your happiest place your employee’s happiest place as well. What things should your employees be looking for while a car is in the tunnel? He explains why customers find happiness at the end of the tunnel and how to make sure that your final product lives up to your carwash standards. This episode also goes over the specifics of what to look for once a car is out of the tunnel. Is the car dry? Did your wash reach the hard to get spots on the car? What is it about the end of the tunnel that makes customers so happy?
David has over 30 years of broad business experience, including successful careers in the information technology industry, sales, sales training, public sector, and business ownership. He is the co-founder of Levante Business Group (supporting entrepreneurs and small business owners), the managing partner of Wild Blue Car Wash (a highly successful exterior express car wash with three locations in Colorado), Mojave Systems (offering Task & Maintenance Management software solutions for the car wash industry), and co-owner of iTopIt (a self-serve frozen desserts restaurant in Colorado Springs).
David currently resides in Colorado Springs, Colorado with his wife Brenda. They have two sons.
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If your carwash business isn’t quite what you thought, and you are struggling keeping your head above water, let’s talk. I am taking a few consulting clients this year and if you could use some clarity with the issues you are facing as a new investor or as a seasoned owner, let’s schedule some time to chat. Click on the link below to schedule a free 30m consultation.